Porsche PoCOM Service Intervals

Joined: 04/30/2019 Posts: 4 Karma: +1 / -0 Premium Support

Good evening, I searched in the forum for information on resetting the service interval using the PoCOM, but unfortunately, I didn't find anything. Perhaps someone can help me. Thank you.

Translated on 13-10-2026, 20:22.

Hi,

What vehicle are we talking about? The service reset is performed in the instrument cluster.
Do you have a Screenshot of the available features in your car?

Best regards, Rainer.

Joined: 04/30/2019 Posts: 4 Karma: +1 / -0 Premium Support

Hello and thank you, Rainer, for the quick response.
This is a Porsche Cayenne 4.2 TDI, manufactured in 2013 (Porsche Cayenne (2011-2018) [958, E2] according to PoCOM). However, I only have the PoCOM unit, including the 16-pin connector, and not an external instrument cluster.

"Thank you."

Translated on 13-10-2026, 20:24.

Hello.

Quote:

Do you have a Screenshot of the available options for your car?

from the PoCOM display in the instrument cluster... According to the manufacturer, this can be configured in your car's instrument cluster via coding.

Best regards, Rainer.

Joined: 04/30/2019 Posts: 4 Karma: +1 / -0 Premium Support

Hello,
I found it, but I can't seem to code it.
Below are some photos:

Translated on 13-10-2026, 20:25.

Okay, I have contacted the manufacturer of the diagnostic software.

Best regards, Rainer.

Translated on 13-10-2026, 20:26.

Quote:

Hi Rainer,

This code has been tested multiple times in this control unit. It should work. Please, we need two files:
1. Screenshot of instrument control unit: Connect to the control unit, go to the identification section, and click "Save ECU information."
2. Debug log from service reset - Perform the service reset again. When an error message appears, go back to the main menu, settings, and click "save debug."
Sure.

With these two files, we are able to resolve this issue.
...

"Hello Rainer,
This encoding in this control unit has been tested many times. It should work. Please, we need two files:
1. Snapshot of the instrument control unit: Connect to the control unit, proceed to the identification screen, and click "Save ECU information."
2. Debug log from service reset - Perform the service reset again. If an error message appears, return to the main menu, go to settings, and click "Save debug".
Thank you.

With these two files, we can solve this problem.
..."

Best regards, Rainer.

Translated on 13-10-2026, 20:28.

Quote:

Hi Rainer,
Please download the latest version of pocom. It should work now. There was a bug for a specific type of control unit.

So, download the new PoCOM software and try it again.

Best regards, Rainer.

dieselschrauber · Translated on 13-10-2026, 20:29.

Hello,

Everything is working now! Thank you very much.

Translated on 13-10-2026, 20:29.

Thank you for the feedback!