VW Recall: Buy Auto Bild or Read Online

Hello, there's good news!

1. TIMING BELT:

Kulanz ab sofort bis zum 4. Year of manufacture:
Full cost coverage up to 100,000 km.
Up to 120,000 km, 70%.
Up to 150,000 km, 50%.
Up to 180,000 km, 30%.

Regulation applies only with proof of inspection (even in external workshops) and is also retroactive!


2. Power windows:

5 years of warranty on window regulators for VAG vehicles.
volle Kostenübernahme vom 1. bis zum 3. Year (max. 100,000 km)
Up to 5 years or 100,000 km, 50%.

EVEN WITHOUT PROOF OF INSPECTION!!! And this applies retroactively as well!!

3. LMM

That thing only costs 75€ now.
Goodwill period extended up to four years after the initial warranty period.
1.-3. Year 100% from VW.
4th year: 50% material and labor costs.

No inspection certificate is required here! Already paid invoices will be refunded!

That's something, isn't it?

Okay, that all sounds very good, let's see if they can actually follow through!

Well, let's give them a chance; they've been asleep for long enough! Are Mercedes drivers now buying their mass airflow sensors from VW?

Okay, seriously, I'm actually going to get an inspection done before I reach 50,000 km (but not at a VAG dealership). I don't want to get my hopes up that something will break, but the offer is quite good.

and from when does this apply???? From now on (so, tomorrow) or from a specific date? I need a new LMM! And it would be free for me for about 6 weeks!

Does it also only cost 75 euros if you don't have a service booklet?

How should one understand the goodwill regulation regarding the timing belt? Does VW cover the repair costs if the timing belt breaks, or is, for example, the 90,000 km timing belt replacement free of charge? Does this apply to all brands within the group? Please clarify this for me...

Okay, so this is supposed to be effective from Friday. For items where it states "no service record required," you definitely don't need a service booklet (now you have to tell the dealer this, and it's best to go there with a copy of Auto Bild).

I believe they only charge for the timing belt if it breaks and the engine stops working; regular maintenance will continue to cost the standard rate. (The article is about a woman whose tensioner broke down in her car. I don't have more details!)

Okay, here are my experiences: I went to the VW mechanic I distrust, and they were completely unaware of these regulations! I showed them the Autobild magazine and the comments, but they said, 'We don't care what's in there! Bild (the magazine) lies like it's printed!' I called the 0800 Volkswagen number. After an endless amount of talking, I found out that there's a department called VK8 that handles these issues and makes the decisions. I have to send a copy of the vehicle registration and a description of the problem to this department, and they're supposed to take care of it. Unfortunately, I've already forgotten the fax number and email address! I guess we'll probably have to go down this path and probably get taken advantage of again!

That's all I have to say about Volkswagen being generous! Certainly, the affected customer will face endless bureaucratic hurdles with an uncertain outcome!

"...it's almost unbelievable... they finally seem to be signaling a willingness to compromise, and nothing happens."

If anyone here can benefit from Volkswagen's customer service policy as published by Auto Bild and then receives a response, please contact AB's customer service department. This could help us all, as it seems they won't do anything without pressure!

Okay, please provide the German text you would like me to translate into English.

Today was the ultimate DIY test at the three 'VW dealerships' located in this area. At all three dealerships, the price of the LMM (air mass sensor) is still just under €300, including VAT. The last price update was only implemented in the last few days. The parts specialists are aware of the Auto Bild article and are wondering where Auto Bild got the information from! Apparently, the company is considering looking into the matter.

The current policy regarding goodwill claims is as follows: The 'Auto Bild' article is not being applied, as there is no official information about it coming from the corporate headquarters. The process remains the same as before: a goodwill request is sent to Volkswagen, and they make the decision. In my case, the customer would be responsible for 70% of the cost. Only one workshop identified the mass airflow sensor (MAF sensor) as defective; the others wanted to replace the turbocharger.



Conclusion: Anyone who believes and trusts Auto Bild is being manipulated! VW, keep sleeping!

Here's an excerpt from the current AMS (Arbeitsmarktservice - Austrian Public Employment Service) guidelines:

Quote:

VW extends the goodwill warranty for defective mass airflow sensors. For the first three years after the initial registration, VW covers all costs. In the fourth year, the customer must pay 50 percent of the replacement part and labor costs. However, this goodwill regulation only applies up to 100,000 kilometers. As of January 1, 2004, the price of replacement parts will also be reduced from approximately 250 to 70 to 80 euros with the introduction of a remanufactured part. Customers who have already paid the old price will be reimbursed the difference. This extended goodwill regulation also applies to models of the brands Audi, Seat, and Skoda.

That should clarify why the Large Language Model is still so expensive at the moment.

x world one wrote:

Introduction of a replacement part

Hello,

"Austauschteil" probably doesn't refer to anything that's recycled, because, as far as I know, it's technically not possible to recycle those types of sensors (at a reasonable cost).

-> In my opinion, this smells like a switch to the Pierburg mass airflow sensor, whose characteristic curve only needs to be adjusted for VAG engines!

I'm curious to see how this develops further...

Introduction of a replacement part
Hello,

'Austauschteil' probably doesn't refer to anything that's recycled, because, as far as I know, it's technically not possible to recycle those types of sensors (at a reasonable cost).

-> In my opinion, this smells like a switch to the Pierburg mass airflow sensor, whose characteristics only need to be adjusted for VAG engines!

I'm curious to see how this develops further.

Yes! You get my defective one, another customer gets yours, and so on!

joergs wrote:

But! You'll get my defective one, and another customer will get yours!

Hello there,

I just registered, but I've been passively using the forum for a while now.

I have a question as well.
My problem is the following: In AutoBild, it stated that for the goodwill issue regarding the mass airflow sensor (MAF), 100% would be covered within the first three years from the date of first registration . However, in the AMS (presumably a service document), it now only states up to 100,000 kilometers ! And if that's the case, will customers still receive the difference between the old price and the new price of the MAF, regardless of the goodwill policy? This is supposedly for customers who still paid the old price (what does 'still' mean in this context).

It would be really helpful if someone knew more about that.

Best, Sascha.

As you may have noticed while reading, the truth, or Volkswagen's behavior, lies somewhere between everything that has been written. It also becomes difficult when the average Volkswagen dealer doesn't know what decisions are being made at the corporate headquarters. My advice is to wait until January 1st, then hope for the best and either go to Volkswagen or call the service department.