Hi,
I live in Karlsruhe, but I'm originally from Italy and I'm currently on vacation there. So, I doubt anyone here is nearby. =)
How did the error first occur? Have you experienced problems occasionally, or did it happen suddenly, so that it stopped working from one day to the next?
The problem has occurred several times, but it usually resolves itself after a few minutes, often with some wiggling of the key or inserting and removing it. I've already been to a mechanic, but he said, 'There's nothing I can do if it doesn't happen in my garage.'
I've managed to find someone who can use VAGCOM, but he immediately told me he needs some kind of 4-digit key code, which I don't have...
Let me try to find the phone number of someone at Seat; maybe they can help me.
Sure, here's the translation:
'Thank you!'