Piston Failure at 80,000 km: Causes & Fixes

Hi everyone,

Can someone please provide me with a contact for Volkswagen customer complaints?

I know someone who has a Golf with a 115PS TDI-PD engine, and the pistons failed.
However, the VW dealer is unwilling to pay anything, even though there apparently was a recall campaign in the past due to an incorrect coating on the pistons.

Sure, here's the translation:

'It's really urgent.'

cu smith2