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CAN Bus Access Denied: Troubleshooting Guide

 
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Onkel-Martin



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Post02-09-2015, 10:55    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

During various test drives, I have already had two vehicles that did not allow access to the control units. icon_confused.gif
Once a Golf VI, and once a V'er.

What could be the reason for that?
(Made several attempts. Used: VCDS)


Translated on 15-08-2026, 11:11.
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TDI-GTI-4-Motion
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Post02-09-2015, 11:24    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Were any aftermarket radios installed? These often cause a short circuit on the CAN bus (K-line) if not properly wired according to the manufacturer's instructions, which can then disable various functions.

Alternatively, you can run a final test under the settings menu, which will also detect and display various errors.
MfG. Michael

VW Golf IV TDI GTI 4-Motion Bj.2002 MKB/GKB: ARL/FEK
VW T4 Pritsche TDI Bj.1999 MKB/GKB: AXG/AFK (Selfmade)


Translated on 15-08-2026, 11:11.
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klahaui
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Post02-09-2015, 13:18    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Is a CAN cable available?
Kaum macht man es richtig, funktioniert es!


Translated on 15-08-2026, 11:12.
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Onkel-Martin



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Post02-09-2015, 13:21    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

The adapter cable is working fine (so far, at least).
And I didn't notice anything special about the radios. They were just the ones that came installed from the factory. Of course, I can't look behind them. icon_smile.gif


Translated on 15-08-2026, 11:12.
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DieselBär30x
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Post02-09-2015, 13:28    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Hi Aunt Martin! icon_wink.gif

What Klaui was trying to say: Do you also have the OBD2 cable with both KKL AND (!!!) CAN?
See: http://shop.dieselschrauber.de/vcds-obd2-profi-diagnose-kkl-can-p-46.php

Otherwise, in such a case, I would always try to perform a full system scan.
It's highly unlikely that you wouldn't be able to find any diagnostic trouble codes (DTCs) with working hardware, unless the OBD port has been disabled (e.g., for theft prevention).

Best regards from Munich!
1. S.verlängerung: Audi A4 Avant quattro, 1,9 TDi MKB: AFN, BJ98, Vollausstattung, +VP1L
2. Moped BMW K1200RS, 130 PS, BJ98, Vollausst.
3. T5 1,9 TDI PD (AXC), BJ04 - nur Ärger!


Translated on 15-08-2026, 11:13.
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Onkel-Martin



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Post02-09-2015, 14:03    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Is this a cable for CAN?
Exactly here, it was purchased.
And I've also been successfully connected on several occasions.

I had tried everything to get even the smallest piece of a control unit, but nothing worked.
I had the same problem with my old VW Golf back then. There was nothing I could do about it.


Translated on 15-08-2026, 11:15.
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DieselBär30x
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Post02-09-2015, 14:28    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Next step or question:
The LED on the VCDS cable must change from orange to GREEN when it is connected.
If the light doesn't illuminate at all or is red, it could be due to the car itself or a faulty/damaged OBD port.
(which brings us back to GTI-TDI's suggestion!)

Best regards from Munich!
1. S.verlängerung: Audi A4 Avant quattro, 1,9 TDi MKB: AFN, BJ98, Vollausstattung, +VP1L
2. Moped BMW K1200RS, 130 PS, BJ98, Vollausst.
3. T5 1,9 TDI PD (AXC), BJ04 - nur Ärger!


Translated on 15-08-2026, 11:16.
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Onkel-Martin



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Post02-09-2015, 21:03    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Yesterday, I didn't see the LED light up. However, during testing, the program indicated that the connection was working correctly.

The LED light on the first car was green.
(with the same result)

I don't think it was a hardware issue. Because it works on other cars.


Translated on 15-08-2026, 11:17.
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DieselBär30x
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Post03-09-2015, 2:29    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Hi Aunt Martin! icon_wink.gif

Then the only thing that will help is this:
When you encounter the next error, please take a Screenshot of the pop-up "test window" and note what the LED was doing.

Best regards from Munich!
1. S.verlängerung: Audi A4 Avant quattro, 1,9 TDi MKB: AFN, BJ98, Vollausstattung, +VP1L
2. Moped BMW K1200RS, 130 PS, BJ98, Vollausst.
3. T5 1,9 TDI PD (AXC), BJ04 - nur Ärger!


Translated on 15-08-2026, 11:17.
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Onkel-Martin



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Post03-09-2015, 10:30    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Okay.

I will try to remember that icon_wink.gif.


Translated on 15-08-2026, 11:18.
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dieselschrauber
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Post03-09-2015, 11:38    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Hello Martin,

You purchased in 2007: A semi-professional EOBD/OBD2 diagnostic system, KKL (USB).

So, no CAN functionality, which means that cars that use CAN for diagnostics won't work either.
An upgrade to https://shop.dieselschrauber.de/vcds-obd2-profi-diagnose-kkl-can-p-46.php.
It is possible. If you are interested, please contact me directly.

PS: Here, you can see which VCDS diagnostic system is suitable for which VAG vehicles.
Either cross-manufacturer, purely for OBD2.

Best regards, Rainer.


Translated on 15-08-2026, 11:19.
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Onkel-Martin



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Post04-09-2015, 12:06    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Data abuse here... icon_lol.gif

No. Your database is incorrect.
It was a CAN cable. You initially sent me the wrong cable.
certainly.
It was then corrected.
icon_wink.gif


Translated on 15-08-2026, 11:21.
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dieselschrauber
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Post04-09-2015, 12:40    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

Quote:
Golf VI, and a V'er.

Both use CAN, but you're saying it doesn't work... Please send me a private message with the serial number and model designation on the label of your diagnostic cable.

Best regards, Rainer.


Translated on 15-08-2026, 11:21.
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Onkel-Martin



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Post04-09-2015, 14:11    Subject: CAN Bus Access Denied: Troubleshooting Guide Quote

OK.
Then it's probably the cable after all. icon_rolleyes.gif


Translated on 15-08-2026, 11:22.
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