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softpudding
Joined: 05/06/2007 Posts: 11 Karma: +6 / -0 Location: 63856 2015 Volkswagen Golf  Premium Support
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05-11-2020, 8:49 Subject: Car unlocked, and all 4 windows half open . |
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Hello!
Vehicle: Golf 7 GTI PP MJ2016, 4-door.
( Autoscan will be provided later if requested.)
This morning, when I approached my vehicle, I saw that all 4 windows were partially open (yesterday, when I left the vehicle, they were definitely closed!). And when I pressed the door handle, the car unlocked - I am absolutely certain that I locked the vehicle yesterday (the sound of the central locking system is quite loud  ).
Since we had the first frost today, all the windows were naturally frosted on the inside.
In the past, it has occasionally happened that I have approached my car, which I thought was locked, and the doors were not locked. I then thought that I had inadvertently activated the car key - which is also located only 15-20 meters from the parked car overnight (in my pants, which I don't wear while sleeping  ). Tests confirm that the central locking system responds to the key at this distance.)
But even to lower the windows, it takes several seconds of pressing a button - I think it's highly unlikely to do something like that accidentally.
Unfortunately, it cannot be reproduced.
I find it amusing that I still have 20 days of warranty on the vehicle, and also have a scheduled inspection at the end of November - so I have to go to the dealership anyway.
But maybe someone here can give me some tips on where to look (which I will then helpfully pass on to the inspector  ).
Such occasional errors are difficult to diagnose.
As far as I know, there was/is a microswitch in the doors (only the driver's door?) that, if defective, could be responsible for the doors not opening, but also for all the windows not working?
It's hard to imagine what it would have been like if it had rained last night!
Fortunately, I also live in an area where thieves don't roam through the forests at night  .
Greetings to everyone!
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dieselschrauber Administrator


Joined: 04/12/2002 Posts: 17991 Karma: +781 / -0 Location: St.Gallen 2018 Volkswagen T6 
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05-11-2020, 10:53 Subject: Car unlocked, and all 4 windows half open . |
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Hi,
I have no idea about how to troubleshoot the vehicle. Already rotated and shaken the FFB in all positions, just to make sure the opening button isn't defective and that loose internal parts aren't intermittently causing it to think it's being pressed?
Best regards, Rainer.
Dipl.-Ing. (FH) Rainer Kaufmann - dieselschrauber VCDS Shop |
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Herbert Profi-Schrauber

Joined: 06/22/2005 Posts: 4586 Karma: +1318 / -0
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05-11-2020, 11:12 Subject: Car unlocked, and all 4 windows half open . |
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Hi,
It seems to me like a very typical case of unintentional comfort opening. It's nice and convenient in the summer, but it has its quirks. I've experienced this unintentional opening with windows and the roof myself several times; simply bending over or touching the edge of the table with a key in my pocket was enough. And after I had to dry once, there is no more convenient opening.
hg
Herbert.
Horch A4 8K CJCD
Golf 7 DDYA
(+ Audi 80 Avant B4 1Z 475Tkm - habe ich vom ersten bis zum letzten Tag gerne gefahren)
(+ Passat Variant 32B CY 400Tkm) |
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vag-driver Profi-Schrauber

Joined: 01/03/2015 Posts: 938 Karma: +400 / -0
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05-11-2020, 11:30 Subject: Car unlocked, and all 4 windows half open . |
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I would test the key by wrapping it in aluminum foil after locking it, to ensure that no signal transmission can occur. Then, that cause is ruled out.
Viele Grüße
Andreas
*** Ein Ingenieur muss vordenken. Wenn er anfängt nachzudenken ist es schon zu spät. *** |
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guste100 Profi-Schrauber


Joined: 07/27/2004 Posts: 2397 Karma: +433 / -0 Location: Mitte Schleswig Holsteins 2007 Volkswagen Passat Premium Support
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05-11-2020, 11:35 Subject: Car unlocked, and all 4 windows half open . |
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I have also had open windows in the past.
It simply happens when the key in the pocket is pressed by other keys or objects in the pocket. This is more likely to occur with tighter pants (e.g., jeans with small pockets) and deep bending movements (e.g., tying shoes).
Here's a solution for open windows:
A) Completely disable the comfort opening function via the control panel (simple, but then it won't work at all), or
B) Activate "Range limitation for comfort opening" (or something similar) in VCDS. Then it will only work when you are approximately 1-3 meters away from the vehicle. This is how I solved it.
What surprises me about your car is that it doesn't relock. Was something reconfigured there? In the delivered state, the car relocks itself about 30 seconds after being unlocked, provided no door is opened. (I think that's called "automatic relocking"). Check if it might be disabled on your end.
Regards,
Guste.
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vag-driver Profi-Schrauber

Joined: 01/03/2015 Posts: 938 Karma: +400 / -0
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05-11-2020, 11:57 Subject: Car unlocked, and all 4 windows half open . |
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guste100 wrote: |
What surprises me about your car is that it doesn't relock. Was something reconfigured there? In the delivered state, the car relocks itself about 30 seconds after being unlocked, provided no door is opened. (I think that's called "automatic relocking"). Check if it might be disabled on your end.
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That, however, doesn't make sense anymore if all the windows are down.
Is the error memory empty?
Viele Grüße
Andreas
*** Ein Ingenieur muss vordenken. Wenn er anfängt nachzudenken ist es schon zu spät. *** |
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softpudding
Joined: 05/06/2007 Posts: 11 Karma: +6 / -0 Location: 63856 2015 Volkswagen Golf  Premium Support
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05-11-2020, 13:03 Subject: Car unlocked, and all 4 windows half open . |
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dieselschrauber wrote: | Hi,
I have no idea about how to troubleshoot the vehicle. Already rotated and shaken the FFB in all positions, just to make sure the opening button isn't defective and that loose internal parts aren't intermittently causing it to think it's being pressed?
Best regards, Rainer |
Knocking doesn't do anything  .
Approximately 2 months ago, I replaced the battery for the first time (the Golf indicated that the battery was empty). I didn't notice any loose parts during the replacement. And at least in the past, the doors were sometimes unlocked.
If the key, by accidentally being pressed, were to automatically open the doors, wouldn't they then automatically relock, since no one is opening any of the 4 doors or the tailgate?
Herbert wrote: | | That seems to me like a very typical case of unintentional comfort opening | .
I have now disabled the comfort opening . If it really is the key, at least the windows won't stop working anymore  .
vag-driver wrote: |
I would, as a test, wrap the key in aluminum foil after locking it | .
Of course, I can also do that. Let's see if I can consistently stick to this for a longer period of time...
guste100 wrote: |
It simply happens when the key in the pocket is pressed by other keys or objects in the pocket. |
I can rule that out. Since I've had the Golf, the key fob has always been alone in the front left pocket. And when I'm home, I take off the pants, including the keys, and put on something more casual  .
guste100 wrote: | A) Completely disable the comfort opening function via the control panel (simple, but then it won't work at all), or
B) Activate "Range limitation for comfort opening" (or something similar) in VCDS. Then it will only work when you are approximately 1-3 meters away from the vehicle. This is how I solved it. |
A is done. I didn't know that B was possible. Please provide more information  .
guste100 wrote: | | What surprises me about you is that your vehicle won't lock again. Was something reconfigured there before? ... Check if it might be disabled on your end. |
That's actually what surprises me the most. And no, nothing has ever been coded into this vehicle (I am the first owner, it was a new car).
Can the automatic re-locking feature be disabled at all?
vag-driver wrote: | | Is the error memory empty? |
I can't say for sure right now. I can't access the vehicle during work. Tonight only.
Thank you for the numerous comments!
Greetings to everyone!
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guste100 Profi-Schrauber


Joined: 07/27/2004 Posts: 2397 Karma: +433 / -0 Location: Mitte Schleswig Holsteins 2007 Volkswagen Passat Premium Support
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05-11-2020, 14:20 Subject: Car unlocked, and all 4 windows half open . |
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vag-driver wrote: | guste100 wrote: |
What surprises me about you is: That your vehicle won't lock again. |
That, however, doesn't make sense anymore if all the windows are down. |
I completely agree with you in substance, . For the software developer, the open windows are actually not a criterion for disabling auto-lock.
At least that's not the case with my former Passat 3C/B6, and it's not the case with my current Golf 7 either. They would / will also close even when the windows were completely open.
softpudding wrote: |
guste100 wrote: | | B) Activate "Range limitation for comfort opening" (or something similar) in VCDS. |
A is done. I didn't know that B was possible. Please provide more information | .
Take a look at the codings of the BnSTG. You will find it there.
Unfortunately, I forgot to back up my "Coding.log" during the last time I reinstalled my laptop, and therefore I can no longer check it.
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softpudding
Joined: 05/06/2007 Posts: 11 Karma: +6 / -0 Location: 63856 2015 Volkswagen Golf  Premium Support
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05-11-2020, 18:07 Subject: Car unlocked, and all 4 windows half open . |
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Okay, I'm back home and I've re-enabled and tested the comfort opening feature again:
When the doors and windows are closed, I have to press the "open" button on the remote control for 6 seconds until the windows are completely open. If I do that, and don't open the doors, then it will relock with the windows open (but this morning, the door wasn't locked!). And since the windows were frosted over on the inside, the "accidental activation" couldn't have happened just before I got to the car.
BTW: If the comfort opening function is disabled, the comfort closing function still works  .
Even though I don't believe the key is the cause of the problem, I will remove the battery from the key that has been used so far and use the second key (which has been unused in the closet since the purchase of the vehicle), and then we'll see...
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vag-driver Profi-Schrauber

Joined: 01/03/2015 Posts: 938 Karma: +400 / -0
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06-11-2020, 10:00 Subject: Car unlocked, and all 4 windows half open . |
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It's difficult to track down the cause of such an error. Can you identify a correlation between the occurrence of the malfunction and external conditions such as cold/damp weather?
Viele Grüße
Andreas
*** Ein Ingenieur muss vordenken. Wenn er anfängt nachzudenken ist es schon zu spät. ***
Last edited on 06-11-2020, 12:14, edited 1 time in total.
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softpudding
Joined: 05/06/2007 Posts: 11 Karma: +6 / -0 Location: 63856 2015 Volkswagen Golf  Premium Support
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06-11-2020, 14:00 Subject: Car unlocked, and all 4 windows half open . |
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vag-driver wrote: | | It's difficult to track down the cause of such an error. Can you identify a correlation between the occurrence of the malfunction and external conditions such as cold/damp weather? |
Unfortunately, not. Whether it's raining or not, or whether it's hot or cold, .
It is unfortunately so rare (maybe 10 times in the last 5 years. Yesterday, I finally tried opening the windows for the first time - otherwise, I only leave the doors unlocked - and I couldn't detect any dependency.
And because I can't provoke it, it's also difficult to find the error.
I've also thought about installing a camera at home to monitor my car and see if the turn signals come on if it's unlocked again in the morning. Then, there would definitely be an unlocking signal from the key, right? Because I mainly notice it in the mornings, when he has been standing for a long time during the night.
BTW: What I'm just thinking of (I'm ashamed to admit  ): Sometimes, the automatic up and down function of the windows also stops working. Then I have to recalibrate the end positions, and it works again. Do window lifters and central locking use the same control unit?
It pisses me off that I can't demonstrate this! Am 16ten habe ich einen Termin zur jährlichen Inspektion und eine Woche später läuft die Werksgarantie aus
BTW2: This probably doesn't belong here, but can someone tell me why my GTI with QI6 needs an oil change every year? I drive less than 10,000 km per year, and most of the time it's for very short distances – usually around 15 km (to work). Nevertheless, when I drove home from the oil change, the display showed a remaining service interval of 365 days – at least, that's what it showed the last few times. If it's like that again this time, I'll definitely ask about it, but I always appreciate a bit more technical explanation regarding these things. To have in the back of your mind.
Thank you for your attention!
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vag-driver Profi-Schrauber

Joined: 01/03/2015 Posts: 938 Karma: +400 / -0
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06-11-2020, 14:12 Subject: Car unlocked, and all 4 windows half open . |
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softpudding wrote: |
Unfortunately, not. Whether it's raining or not, or whether it's hot or cold, .
It is unfortunately so rare (maybe 10 times in the last 5 years. Yesterday, I finally tried opening the windows for the first time - otherwise, I only leave the doors unlocked - and I couldn't detect any dependency.
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Does this always happen at the same ?
softpudding wrote: |
BTW: What I'm just thinking of (I'm ashamed to admit ): Sometimes, the automatic up and down function of the windows also stops working. Then I have to recalibrate the end positions, and it works again. Do window lifters and central locking use the same control unit?
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I would discuss that with the workshop.
Viele Grüße
Andreas
*** Ein Ingenieur muss vordenken. Wenn er anfängt nachzudenken ist es schon zu spät. *** |
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softpudding
Joined: 05/06/2007 Posts: 11 Karma: +6 / -0 Location: 63856 2015 Volkswagen Golf  Premium Support
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06-11-2020, 15:08 Subject: Car unlocked, and all 4 windows half open . |
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vag-driver wrote: | softpudding wrote: |
Unfortunately, not. Whether it's raining or not, or whether it's hot or cold, .
It is unfortunately so rare (maybe 10 times in the last 5 years. Yesterday, I finally tried opening the windows for the first time - otherwise, I only leave the doors unlocked - and I couldn't detect any dependency.
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Does it always happen at the same location? |
Yes, there are only 2 places where the golf club stays for a longer period: at home and at work.
And in both cases, it has happened before! However, in both instances, the car key was within reach. At work, I don't have the key with me; it's in the locker  .
(I don't drive much! Of the approximately 8000 km driven per year, almost 6500 km are solely for the commute to and from work.
vag-driver wrote: | softpudding wrote: |
BTW: What I'm just thinking of (I'm ashamed to admit ): Sometimes, the automatic up and down function of the windows also stops working. Then I have to recalibrate the end positions, and it works again. Do window lifters and central locking use the same control unit?
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I would discuss that with the workshop. |
I will. Let's see what comes of it  .
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vag-driver Profi-Schrauber

Joined: 01/03/2015 Posts: 938 Karma: +400 / -0
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06-11-2020, 15:22 Subject: Car unlocked, and all 4 windows half open . |
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I would also discuss the issue with the open vehicle with the workshop. Ultimately, you still have a manufacturer's warranty. Therefore, the ball is in VW's court, not yours.
It is important that the defects are documented now before the warranty expires; if they can only be repaired after the warranty expires, your claims will be secured.
Viele Grüße
Andreas
*** Ein Ingenieur muss vordenken. Wenn er anfängt nachzudenken ist es schon zu spät. ***
Last edited on 06-11-2020, 21:32, edited 1 time in total.
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guste100 Profi-Schrauber


Joined: 07/27/2004 Posts: 2397 Karma: +433 / -0 Location: Mitte Schleswig Holsteins 2007 Volkswagen Passat Premium Support
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09-11-2020, 10:45 Subject: Car unlocked, and all 4 windows half open . |
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Have you checked to see if you can somehow trigger the faulty "non-automatic reclosing" yourself?
For me, the windows are easier to explain (faulty key, faulty lock, etc.). But I absolutely cannot understand how the vehicle was not locked in the morning. Therefore, I would like to know more about it.
Regards,
Guste.
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tdi-erwin Blaumann

Joined: 09/30/2005 Posts: 39 Karma: +4 / -0 Location: östlich v. WIEN
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13-11-2020, 13:19 Subject: Car unlocked, and all 4 windows half open . |
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Hello!
Just an idea: The adjustment of the window position to the end position may also need to be recalibrated even after disconnecting the battery. Perhaps a fuse is oxidized, or a cable is loose (possibly due to damage from a rodent).
TDI-Erwin.
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