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Ross-Tech USB interface not found!

 
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Schmierpfote
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Post19-11-2024, 18:28    Subject: Ross-Tech USB interface not found! Quote

Hello forum, my VCDS is not starting anymore. See photos.
I would be very grateful for any help. Wolfgang.



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 Ross-Tech USB interface not found!
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 Ross-Tech USB interface not found!
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dieselschrauber
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Post19-11-2024, 20:23    Subject: Ross-Tech USB interface not found! Quote

Click on "More Information"?
Dipl.-Ing. (FH) Rainer Kaufmann - dieselschrauber VCDS Shop
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Post19-11-2024, 20:48    Subject: Ross-Tech USB interface not found! Quote

Hi Rainer, I clicked on "more information" and restarted my computer, but it's still not working. Greetings, Wolfgang.
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Post19-11-2024, 21:01    Subject: Ross-Tech USB interface not found! Quote

Yes, and what is displayed under "More Information"? The computer clearly states that it cannot load the driver because a specific setting is preventing it.
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Post19-11-2024, 21:57    Subject: Ross-Tech USB interface not found! Quote

Everything is back to normal. I deleted the driver.
VCDS is operational again. Thank you for your help.
Best regards, Wolfgang.
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dieselschrauber
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Post19-11-2024, 23:58    Subject: Ross-Tech USB interface not found! Quote

Schmierpfote wrote:
Everything is back to normal. I deleted the driver.
VCDS is operational again. Thank you for your help.
Greetings Wolfgang

Well, maybe someone else has had the same problem and would be willing to explain what the issue was.

Possibly a driver for amd64 on an ARM system...

Best regards, Rainer.
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Post20-11-2024, 11:32    Subject: Ross-Tech USB interface not found! Quote

Hello Rainer,
I started an HP update, and after 20 minutes, the problems were resolved.
Thank you for your help. Wolfgang.
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Post20-11-2024, 13:07    Subject: Ross-Tech USB interface not found! Quote

Schmierpfote wrote:
Hello Rainer,
I started an HP update, and after 20 minutes, the problems were resolved.
Thank you for your help. Wolfgang

Okay, so something changed in Windows, and then it started working.

Okay, I understand.
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Turbinchen
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Post26-11-2024, 22:57    Subject: Ross-Tech USB interface not found! Quote

The problem is likely due to a security update for Windows 11. I don't know if Windows 10 also received that security update.

It's related to the core isolation feature, which can be disabled in the Windows settings under "Privacy and Security" -> "Device Security".
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Post27-11-2024, 7:15    Subject: Ross-Tech USB interface not found! Quote

Hello Turbinchen,
I have Windows 11, and that was the reason for the problems.
Best regards, Wolfgang.
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