VCDS: HEX-USB CAN adapter not found after update (Solution)

Problem: After a VCDS update, a HEX-USB+CAN device (which has been replaced by the HEX-V2) is no longer recognized. The Windows device driver for the HEX-USB+CAN is not installed.

Solution: Install the "legacy drivers." These must be manually selected during the VCDS setup process; they will no longer be automatically installed more than 8 years after the end of production for the HEX-USB+CAN device.

The image shows the English-language VCDS setup; it works the same way in the German version of VCDS.

If you are using Windows 11:

Ross-Tech wrote:

Settings -> Update & Security -> Windows Security -> Device Security -> Core Isolation -> Memory Integrity. Turn Memory Integrity OFF.

Windows on ARM:
There is no device driver for the original HEX-USB+CAN for Windows on ARM. -> Upgrade to HEX-V2.