. . . there's actually a much simpler way to do it - without using VCDS (formerly VagCom).
Turn off the ignition - hold down the trip reset button - turn on the ignition - then rotate left or right to select whether it's for a service reminder or an oil change - press again - that's it.
it is also stated in the Passat owner's manual

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Yes, I've already read that. However, since I did that, instead of the 'oil' message, it now displays 'insp.' Unfortunately, this message can no longer be reset using the 'offline mode.'