Hello everyone,
"I already mentioned about two months ago that I was having the following problem with the clutch:"
Creaking noises occur when pressing or releasing the pedal, and the intensity increases with the outside temperature, to the point where the sound becomes so noticeable that it is distracting and interferes with driving.
So, I then took the car to the workshop, where they tried to lubricate the "clutch switch," but couldn't reach it. I left the car there, and they lubricated something (at the time, they said it was the upper clutch bearing, but now, according to their statement today, it was supposedly the switch again).
It helped for about two weeks, but now it's back to the old state.
Okay, that's a review. Now, here's something new:
"Now that I finally had some time, I told the workshop about it today, and they said, 'Yes, we'll have to lubricate it again.' I then told them that I didn't want to, nor did I have the time, to have them lubricate the pedal every few weeks. They then offered to install a new switch, but with the caveat that it would likely squeak again, as that's a known issue with the Ibiza."
"Then I said that I had previously inquired at a VW workshop, and I recounted the story about the hydraulic cylinder that Michael II posted here."
"Yes, the clutch has a hydraulic cylinder."
And then came: "I'll order a switch, maybe you'll get lucky, and it's one that doesn't squeak."
I actually still want to give them one more chance, even though it's quite clear that it can't be (the creaking is much too intense to come from a relatively lightly stressed part like a switch; it must be something where considerable force is acting).
Okay, here's my question, especially for @
Michael
II: Are there any VAG documents that clearly and comprehensively document this type of error? Because I think that would be most helpful for them.
@everyone: I'm curious about something. If a workshop "fails" to properly repair something under warranty, meaning they have to redo the repair, are customers entitled to a free loan car for the duration of the repair? I asked about this, but they said it's not generally covered by the warranty. I actually believe them, but isn't it essentially the workshop's fault if they can't get it right the first time?
Best regards,
Jan.
P.S. Current mileage: 8600.