Vehicle measurement

Hello everyone,

"I had my vehicle aligned today at an independent garage, and now the steering wheel is crooked. I only wanted to have the alignment checked because I just bought new summer tires (235/45 R17) and didn't want them to wear out too quickly."

The track was likely misaligned.
Der Mechaniker meinte das die Spurstange auf der rechten Seite fest sei und sich nicht verstellen ließe und er das mit der linken korriegiert hat daher steht das Lenkrad jetzt schief. Jedoch habe ich Zweifel an dem ganzen, da ich bei dem Vorgang in die Halle wollte um dem Mechaniker bei der Arbeit zu zuschauen und es nicht dürfte. Angeblich sei die neue 3D Anlage zu empfindlich, wenn man sich in der Nähe aufhalten würde. Aus dem Protokoll werd ich nicht schlau, da die Eingangswerte teilweise besser sind als die Ausgangswerte. DaI have attached the minutes below.

"I would also like to know if I can easily move the steering wheel, or will an ESP calibration be necessary afterward? And what about the hydraulic power steering; does it engage even when driving straight?"

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Sorry.
I can't upload the image. I'll have to try again tomorrow.

Best regards,

Quote:

Der Mechaniker meinte das die Spurstange auf der rechten Seite fest sei und sich nicht verstellen ließe und er das mit der linken korrigiert hat daher steht das Lenkrad jetzt schief.

"You always find these bottles that aren't even capable of properly aligning a surveying instrument. In this case, the survey would have had to be stopped, or the alignment would have needed to be corrected first."
The alignment is just for show; it doesn't really matter. You shouldn't adjust the steering wheel.
Make it usable again or renovate it and have it re-measured once.

Hello,

I would have also stopped the setup immediately, but he only told me that at the end, after he had already configured and executed everything.

Best regards,

We measure vehicles in our workshop every day.
Tie rod loose??? Yes, and then we'll just make it work properly.
What's the problem? The customer is paying for it anyway...
I would definitely complain about that. You also have a warranty on the work performed, after all.
Regarding the topic of watching/observing:
We also don't want customers constantly walking around the mechanic, potentially getting in the way or even being injured (which is the main reason). No customer is insured while they are in the workshop.
Therefore, the customer should only be brought to the workshop if there is a defect or similar issue to be shown.

Best regards,

Hi there,
It all looked perfectly fine before (apart from the fall, which I still consider acceptable). Why did they even change anything?
Did you pay for that?

Best regards from Berlin.
Olli.

Hello,

"I paid 59 euros for this. The agreement was as follows: check and adjust the alignment/camber if necessary. The check should cost 29 euros, and the adjustment would be an additional 59 euros. And it looks to me like the alignment was actually better before than after. Unfortunately, I wasn't asked if the adjustment was needed; they just went ahead and did it."

Best regards,

Did no one explain the values to you?
If it was installed, it was done very poorly.
I don't recall off the top of my head whether the suspension can be adjusted for ride height on that specific model year.
If so, complain immediately.

The track was indeed not misaligned.
I have no idea what he was trying to adjust there.

Just go there and demand a fix or a refund.

And then go where things are done right.

Quote:

Geh doch einfach hin verlange Nachbesserung oder Geld zurück.

My experience is that these specific vehicles are best adjusted by .

With a skilled technician who knows what they're doing, it should work fine.

The tilting is transmitted through the axle housing. In this case, it would need to be adjusted towards the left to equalize the values on the right and left sides. At the same time, this adjustment also changes the track width in the same direction.

However, the values obtained from the initial alignment (front axle) are almost exactly those that are used when in cases of customer complaints, if the vehicle follows the road and pulls to the right. The has documentation regarding this.

This effect is achieved by having 10 minutes more negative camber on the right side compared to the left, and by adjusting the toe angle towards a negative setting, almost reaching the tolerance limit.

The vehicle drifts to the right for 15 minutes on the rear axle. This definitely needs to be corrected.

I once had a similar issue with my AAT (All-Terrain Vehicle). I managed to free up the tie rod myself and then took it to another workshop. The first attempt didn't cost me anything, just some running around.

The rear axle has a track difference of 15 minutes. This definitely needs to be adjusted. After that, the front will need further adjustment as well.
It's frustrating how many mechanics overlook the rear axle. It's almost as important, if not more so, than the front alignment.

Okay, I would also make sure that the front tie rod is either repaired or replaced.
And then it will be measured again, of course, free of charge.