Error: Incorrect Request Order - Fix Now!

Hi there!

Perhaps you can help me.
I tried to reset the oil service interval (WIV) and fuel filter service interval (FIV) on an Audi A6 B8 3.0 TDI using VCDS. To do this, it is necessary to access the adaptation settings via the control panel module.
When setting the FIV (presumably a configuration parameter) to "0" and then attempting to execute something, the error message "Error 24: Incorrect request sequence" appears. Subsequently, it refers me to the operating number, importer's number, and device number.

Perhaps you can help me.

Quote:

Maybe you can help me.

No, not without the automatic scan feature... Which version of VCDS is being used?

Quote:

Audi A6 B8

What is that?
Do you mean the current A6 C7 or A4 B8?

Okay, please provide the German text you would like me to translate into English. I will only provide the translation.

Ah, sorry.
I meant the C7.

Could it really be due to the version?
I haven't downloaded the latest update yet. I was in the system for the first time since the end of last year yesterday. I've also been thinking that it might be related to that.

R082rt7971 wrote:

(...)to reset the WIV/FIV (...). To do this, it is necessary to access the adjustment settings via the control panel interface. When setting the FIV to "0" (...)

Did you try it manually in module 17, or through the guided VCDS application on the start screen?

Greetings.
Sure.

Here is the translation of the text from German to English:

"Guste" means "gust" in English. It can also be used as a verb, meaning "to gust."

He referred me to section 17 from the start screen and then told me to reset it under "Settings."
The reset function using the button on the startup screen doesn't seem to be working.