40G4 Workshop Offer: Lower Control Arms, Front Axle

Hello everyone,

Has anyone here already had the workshop campaign 40G4 - Lower control arms for the four-link front axle performed?
This refers to the large recall campaign by VW/Audi at the beginning of May 2004, in which over 800,000 vehicles worldwide (approximately 400,000 in Germany) were to be brought to workshops for inspection of the control arms. The vehicles affected are those with a four-link front axle, manufactured up to approximately 1999.
My A6 (Avant AFB '9 was also affected. I had the two upper control arms replaced on one side (I had managed to replace the other side myself) by a trusted mechanic, and I inquired about the recall campaign. The customer service representative said that action 40G4 would be checked as part of the control arm replacement.
Upon picking up the car in the afternoon, it was confirmed that both lower control arms had been replaced free of charge. Additionally, the necessary wheel alignment (which would have been necessary due to the control arm replacement) had not been charged.
Overall, it's not a bad result! The car drives very comfortably again and follows steering inputs much better (I unfortunately can't say whether it's due to the new control arms or the new tie rods, as they were both replaced at the same time!).

Have you had any experience with the 40G4 steering knuckle topic?

Greetings (hooray, first post)!

Vux.

Hello!

My brother took his noisy A6 to Audi in Vienna. They knew nothing about it. I had heard about this recall campaign, but they were clueless. Nothing was replaced or repaired on my brother's A6 V6 TDI Avant, manufactured in 1999, and they even stated that "everything was fine."

Hi Peter,

Hello everyone,
Regarding this initiative, I can report the following:

Last week, I took my Audi A4 1.9 TDi Avant, manufactured in 1998, to the Audi authorized service center to have the recall work done. The car was already making a lot of noise. The axle was replaced free of charge. What's amazing is that to replace the axle, two headrests also had to be removed. According to the workshop, the screws holding them in place were so corroded.
'It was discovered that these two head pillars had suffered so much damage during the dismantling process that they also needed to be replaced. This cost me personally (approximately 80 EUR), as the recall campaign only covered the replacement of the control arms.'

I received an invoice and need to settle it now.

Can someone tell me where and how I can file a complaint with Audi so that I don't have to pay the bill?

My Audi service center told me that they wouldn't be able to get these costs reimbursed by Audi, and that I would have to try to do it myself.

Thank you in advance for the tips.

Regards,
Peet.