VCDS Parts: Alternatives & Replacements

Hello,
I already tried contacting you via email through the contact form, but unfortunately, I haven't received a response yet.
I use the VAG-COM/OBD2 diagnostic professional system KKL+CAN (USB) and I would like to know if there are any spare parts available for the cable? For example, the OBD connector housing? What happens if the connector is irreparably damaged, for example, if someone accidentally drives over it? Do you have to repurchase the entire system in that case, or is it possible to just replace the cable for a fee?

Best regards,
Jens.

Quote:

What happens if the connector is irreparably damaged, for example, if someone accidentally drives a vehicle over it?

.... first of all, make sure that the damaged cable, no matter how severely damaged, is not disposed of, and wait for a response from the seller.

The procedure depends on the type of cable, the age of the cable, and its history. -> Write a letter, and wait.

General "problems" such as "my computer crashed" are not related to spare parts; in such cases, the following services can be offered:
http://shop.dieselschrauber.de/diagnose-livesupport-systemsupport-p-78.php

From time to time, we receive anxious inquiries from customers who use our systems for commercial purposes and whose entire business operations depend on them.

Given the affordable price of our systems, it makes sense to purchase a backup system (with a 10% discount on the second purchase), which would then be immediately available.