Funkschlüssel Anlernen:Funk ok aber WFS blockiert beim Start | Posts 16+

Hi Sebastian, I checked with VW workshops, and they also confirmed that the pairing process is only available 'online' now. BTW: What can a workshop do without an online connection? - Just ignore it?

It's simply an obligation that they have an online connection. I suspect that it's stated in their contract with VW, similar to how it's an obligation that they have a VAS device and other specialized tools.


It still works without an online connection. This is still not a requirement. The login can be easily requested from the dealer via fax. This fax request is also possible for radio codes, etc., and this method can be used by customers as well. We handle it this way in some cases, as do many VW dealers and other independent workshops.

It continues to function without an online connection. This is still not a requirement. The login can be easily retrieved via fax from the dealer.

It doesn't help much that it's possible if the dealer doesn't know about it, or if they've been told that they can only do it via fax if the server or internet connection isn't working.

Here in the USA, it is mandatory for all VW and Audi dealerships to have an online connection.

-Uwe-

Hello Mulle,

That sounds good. In theory, it should be possible to query the code, because without the code, my ability to use the thing (the car) is limited, so I shouldn't be locked out of parts of my car (a hopelessly idealistic idea - I know ).

Does this have to go through a dealer, or can you retrieve it yourself with the correct documentation?

I'm located in Austria, but I suspect this isn't country-specific. Could you please provide me with the fax number or explain the process of retrieving a fax?
I don't think fax retrieval is a complicated thing, but nothing is easier for a workshop than to claim 'we don't know how to do that' when the customer can't explain every step to them.

Regards,
Herwig.

The fact that it is possible doesn't help much if the dealer doesn't know it, or if he was told that he can only do it via fax if the server or the online connection is not working.

Here in the USA, it is mandatory for all VW and Audi dealerships to have an online connection.

-Uwe-

Hi Uwe. In Germany, too, the connection is 'mandatory.' However, the fax retrieval can be done in parallel without any problems. It used to be exactly like that. Even as a private individual, you can have the code retrieved. VW in Wolfsburg says: If the dealer doesn't want to do it, simply go to the next one. The 'company' itself has no objections to this approach. However, the US has different procedures regarding logins and odometers in some areas.


Does this have to go through the dealer, or can you retrieve it yourself with the correct documentation?

We always do this through the local VW dealership. We haven't yet tested sending a request from a different company's fax machine (e.g., an independent workshop).

I'm currently in Austria, but I suspect this isn't country-specific. Can you give me the number for retrieving the fax, or explain the process to me?
Not that I think fax retrieval is something complicated, but nothing is easier for a workshop than to claim 'we don't know how to do that' when the customer can't explain every step to them.


There is an original form that should be included in the repair manual. This form is used to record information such as the company stamp (of the querying company), the immobilizer identification, etc. Beforehand, the identity of the 'querier' must be verified and recorded, and there is a separate form for this. This form includes a copy of their identification, personal details, etc. If the speedometer or control unit in question has been reported as stolen, this will be reported and investigated by the police.

Hello Mulle,

Thank you again!

Let's see what I can achieve with this information when I talk to the service department.

Best regards.
Herwig.

You can also read the login information from the dashboard... no problem... it's just that you live a bit far away .

You can also read the login information from the dashboard... no problem... :(it's just that you live a bit far away .

Hello legolas,

Thank you for the tip.
If I can't get through to VW using a polite approach, I'll have to reconsider. I only have standard VAG-COM myself, so I would need to find someone in my area who has the appropriate equipment.

Best regards.
herwig

Hello everyone,

Brief feedback regarding the end: Mechanics and master technicians of the VW company, with online connectivity.
They jointly swear by the life of their grandmother that they can no longer handle fax retrieval.
since they have no templates or software to extract the code.
Although the German VW customer service also referred me back to the workshops after some back and forth, because they couldn't determine the issue there either.

Due to a lack of time, I eventually gave in and, in a very Austrian way, I let myself be taken advantage of - and had my keys programmed by the workshop.

Despite everything, thank you for your explanations - at least I'm a little bit smarter now .

Best regards.
herwig

They swear together on the life of their grandmother that they can no longer use fax retrieval because they have no templates or software to decipher the code,

Good thing that Grandma is probably already dead . You just had to let me know; I would have emailed you a fax retrieval form . Besides, any VW/AUDI dealer can find and print it themselves in Elsawin .

Thank you, Mulle!

If the second lost key happens to turn up, I'll let you know before the whole 'learning' process with the workshop starts up again...

Regards,
Herwig.